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Client Testimonials

Thank You for all your hard work and reliability. It has been much appreciated.
Danielle Leibovici and Family

This letter has been mailed several times but I understand that a copy has never reached the office in order to pass down the compliments for your company and the individuals who make it a wonderful business that it is! We have been using Stokleys Services for many years now and just recently had the need for new systems and duct work. Mr. Rod Shortt came out and gave us a competitive estimate for the needed changes to our existing heating and air conditioning systems. After several hours and meetings, we signed a contract to have Stokleys do the work including all new duct work, a new unit to go in our room over the garage and new heating gas pack and air conditioning systems. It has been several months and we are so very pleased with the outcome. Our home is at the most stable temperature it has ever been at since we built it in 1987 and we have noticed a drop on our electric bill as compared to last years! The room over the garage is actually now a true BONUS room and livable for the first time since we moved in. So the end product is excellent and we are more than pleased at all the work that has been done to our home.
With this economy, everyone looks for bargains and although we were looking for a less expensive and less costly system, we chose to go with Stokleys mainly due to their reputation and the competitive pricing your company offered us. And now I must say that I am very thankful to Rob’s tireless efforts to make it all work for us!! Rob has and is always extremely professional, courteous and full of information, even answering questions (some of them over and over again!) that I constantly threw at him due to my own misinformation. He is a pleasure to deal with and I appreciate his patience and preparedness.
I also would like to commend others who have worked on our home this summer and in the years past. Specifically, Tycho, Jason and Pete, WOW…the hours they put in for almost 2 weeks and at the beginning of the summer when the weather was hot, hot, hot! Their professionalism, thoroughness, excellent work ethic and unique sense of humor was much appreciated and I have and will continue to recommend your company over and over to friends and family based on this excellent service and your excellent employees. And not to forget Tim who always takes my calls and has time to check in on progress of the job and to respond to all my calls, as well. His professionalism, courtesy and work ethic is also to be commended.
It is so hard to find such a fine group of hard working individuals from the scheduling to the sales person to the technicians who visit the home and so I appreciate all they have done and am sending this email to commend them on their excellence and hope that this note will be shared with each of them. I look forward to a continued positive working relationship with your company.
Linda & Les Lilley

I would like to commend Stokleys Services for the professionalism and the outstanding workmanship of replacing my old furnace and the installation of a new furnace and air conditioning unit.
The American Standard unit meets my every expectation in quality and ease of operation.
Mr. Tycho, Jason, Joe and Pete are all extremely knowledgeable and performed the installation in a very professional manner, maintaining the quality of the installation at every step.
I would also like to acknowledge the pride the work crew displayed not only with the installation but also in the company they work for. True teamwork at all levels of a company is a testament to Stokleys Services management, a company it has been a pleasure doing business with.
Mr. Jerome J. Smith

Thanks to everyone involved in our new furnace! Well Done!
R.E Steckman

I am writing to you to let you know how impressed my Wife and I were with your crew that worked at our home Monday, March 12, 2007. Tycho, Jason, John and Pete were the most respectful young men we have had the pleasure of meeting. They were continuously watchful of our property and just overall very polite.
We would like for a copy of this letter to be placed in each of their employee files. We really appreciate all their hard work and just wanted to have that work recognized.
Ambrosio P. Concepcion

I’m writing to let you know about the three men that came to my residence to put in my heat and air system.
They were superb. They started at 10am and continued until 4pm nonstop. They were very polite and when they completed the job they cleaned up my yard.
I bought my system from the Norfolk office. I don’t know their names but they are a value to your company. You should be proud to have such men to work for you.
Mr. Herman Davis

Thank You very much for your quick response and excellent service in diagnosing, and ultimately replacing, our failing condenser.
Having only been in this house for two weeks, my Wife and I were extremely upset when the existing unit failed. Your technicians were able to respond quickly to our request and were punctual, professional and courteous.
We are very satisfied with the unit that you installed, and now have piece of mind knowing we have superior product, and are protected against any future problems. We would highly recommend Stokleys Services, Inc. to anyone in need of HVAC work.
Again, thank you for all your help!
Jonathan Kivett

Thank you for the generous reduction in price on the air conditioning in our weight room. We greatly appreciate that you were willing to help us make life here at Bishop Sullivan Catholic High School better for our students. Our athletes and Physical Education classes now have a place to work out in that will enable them to do so in a safe environment. They now have no excuse not to work hard and get the most out of themselves.
Rob was wonderful to work with and the installers were professional in every way. We will go out of our way to recommend Stokleys to all our parents and friends.
Dennis W. Price

Just wanted to say Thank You not only for a job well done, But how wonderful all of you have been to me during my time of need. From the young lady that answered my frantic call, to Tim, that was short handed but made sure that he made Rob aware of what I needed. To every technician that came to my aid. And of course a special Thank You to you Rob, because without your generous agreement with me I’d be without air not only during the weekend my family came into town but at this very moment. So to the best team in the business, You have my deepest GRATITUDE.
Julinda Britt

I would like to document my complete appreciation for the outstanding and professional services by Stokleys on our residence in curing our critical moisture and mold situation.
The complete interior of the entire house is a true breath of fresh air. The humidity has dropped from 80% to 45%.
In many years of successful architectural practice, I do not recall a more dedicated, careful and, indeed talented, group of service experts and supervisors who performed our extremely involved project. The project involved the complete replacement of all ductwork with the addition of skillfully selected new HVAC items for out residence.
It is an absolute pleasure to go in our attic now and view the new equipment and its outstanding installation. A photograph of this equipment would qualify, in my opinion, for national recognition.
Mrs. Dudley’s asthma is much improved and that is truly worth the price.
Please give my best regards to Mr. Davis and Mr. Knudson as well as each of the team that performed each task with great skill.
My special thanks to you whose professional expertise made it all so successful.
Harry R, Dudley, JR, A.I.A, Architect